Our Technical Course portfolio for MX-ONE Applications enables you to better install, configure, operate and maintain your Aastra product: 

• Component installation incl. IT environment
• System configuration according to customer's requirements
• System operation (software updates, performance analysis, etc.)
• System troubleshooting (1st / 2nd line maintenance)

Click on the bullets below for more information!

Unified Communications Technical

MX-ONE Messaging

• MX-ONE OneBox Voice Mail 5.0 I&M (TOP LOC 1439)
• MX-ONE OneBox Fax Mail 5.0 I&M (TOP LOC 1440)
• MX-ONE Messaging Voice Mail
  5.0 Administration (TOP LOC 1459)
• MX-ONE Messaging Fax Mail
  5.0 Administration (TOP LOC 1460)

Other UC Products

• Microsoft Lync - Integration to MX-ONE v5.0
  (TOP LOC 0002)
• Microsoft Products Refresher
  (TOP LOC 0009)
• Aastra CMG Cisco I&M (LZU 102 1740)
• Aastra Connectivity Server v1.1 SIP Mode (TOP LOC 1144)
• Aastra Connectivity Server v1.1 TAPI Mode (TOP LOC 1145)

Contact Center Technical

New: SeC 8.1 & OAS 8 

• New: SeC & OAS v7.0 to v8.x News (LZU 103 1068)
• New: Solidus eCare 8.1 & OAS 8 & Nuance I&M (TOP LOC 1450)
• New: Solidus eCare 8.1 & OAS 8 I&M (LZU 103 1069)
• New: Solidus eCare 8.x KnowledgeBase Creator (LZU 103 1009)
• New: Solidus eCare 8.x Extended ScriptManager (LZU 102 1751)
• OAS & SeC Refresher (TOP LOC 1749)
• New: Solidus eCare 8.x Administration (TOP LOC 1474)
• New: Solidus eCare and OAS v8.1 Technical News (LZU 103 1156)

CC Softskill Training

• Telephone Operater Coaching
  (TEL-COACH)